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General questions
What is Emailwish?
Emailwish is a Shopify marketing platform with email flows, popups, reviews, live chat, and wishlists — set up for you so you can recover sales without juggling multiple apps.
Does Emailwish work with Shopify?
Yes. Emailwish is built for Shopify stores and connects to your catalog, customers, and orders.
Is there a free plan?
Yes. The Seed plan is free and includes email credits so you can launch your first automations.
Can I use Emailwish with WooCommerce?
Emailwish supports Shopify first. Check pricing and product pages for the latest platform coverage.
How do I get started?
Click Start for Free, install Emailwish, and we generate the core email flows for your store.
License usage
Can I use Emailwish on client stores?
Yes. Agencies and freelancers can install Emailwish on client Shopify stores under each store’s subscription.
Can I customize emails and flows?
Yes. Flows and templates can be edited after they are generated for your store.
Do I need to renew annually?
Plans renew on the billing cycle you choose (monthly or yearly) until canceled.
Can I transfer my account?
Contact [email protected] if you need to transfer ownership of a store account.
What happens if I cancel?
You keep access through the paid period; automations stop when the subscription ends.
Support & updates
How do I contact support?
Email [email protected] or use the contact form. We also publish guides on the blog and compare hub.
What kind of support do you offer?
Product support for setup, flows, popups, reviews, chat, and billing questions.
How often do you ship updates?
We ship product improvements continuously. Major features appear on the roadmap page.
Where can I request a feature?
Vote and request features on the Emailwish roadmap page.
Is documentation available?
Yes — see product pages, the blog, and in-app guides after install.
