Emailwish vs tawk.to
tawk.to vs Emailwish: live chat that keeps selling after the chat ends.
tawk.to gives you a free chat box. Emailwish gives you chat that's part of your marketing: when a shopper asks about a product and leaves, a follow-up email goes out on its own. Email marketing, popups, reviews and wishlists come in the same app, with a free plan to start.
- Free plan, chat included
- Chat follow-up emails built in
- Email, popups, reviews and wishlists
emailwish
tawk.to
Trusted by 500+ D2C brands
Shopify stores run email, popups, reviews, live chat and wishlists from one Emailwish account.
Side by side
Emailwish vs tawk.to, feature by feature
Everything a free chat box doesn't do, in the same app as your chat.
Emailwish
tawk.to
Prices and features checked on each vendor’s site in October 2026. See all Emailwish plans on our pricing page.
Why stores switch
Why Shopify stores switch from tawk.to
tawk.to answers the chat. Emailwish makes sure the shopper hears from you again when the chat doesn't end in an order.
Questions that become orders.
A shopper asks about sizing, then leaves without buying. Emailwish sees the chat on their profile and sends a follow-up email about the product they asked about.
Free chat is one app of five.
A store on tawk.to still pays for email, popup, review and wishlist apps. Emailwish includes all of them with live chat on every plan, including Free.
emailwishOne app. Everything you need.Recommend products in the chat.
Send a product without leaving the conversation. The shopper's products and orders sit beside the chat, so every reply is informed.
Email marketing
Your emails, set up for you
Emailwish pulls your store name, logo and products from Shopify, writes the emails in your brand's voice and switches on about 10 flows at setup. The chat follow-up series is one of them.
- Welcome, abandoned cart and review request flows
- Chat follow-up emails when a shopper doesn't buy
- Back-in-stock and price-drop alerts for wishlisted items
Pricing
Start free, grow on one plan
The Seed plan is free and includes live chat, popups, reviews and wishlists. When your list grows, Launch is $35 a month for email marketing to up to 5,000 contacts, with every tool still included.
- Seed: free for 1,000 emails and 100 contacts
- Launch: $35 a month for 10,000 emails and 5,000 contacts
- Growth: $100 a month for 50,000 emails and 50,000 contacts
Pricing
Replace five apps with one plan
tawk.to's chat is free, but a store using it still pays for email, review, popup and wishlist apps. Here's what that stack costs a growing store.
Your app stack
Multiple apps, multiple bills, more complexity.
- Email marketingKlaviyo Email $100/mo
- Product reviewsJudge.me Awesome $15/mo
- Popups and formsOptiMonk Essential $59/mo
- Live chattawk.to Free $0/mo
- Wishlist and back in stockSwym Starter $29.99/mo
emailwish
Save $149 a month
$55/mo
Launch plan plus 10,000 extra emails
- Email marketing
- Product reviews
- Popups and forms
- Live chat
- Wishlist and back in stock
All the tools
you need.
One plan.
You save $149 a month, about $1,790 a year.
Start for FreeExample store: 5,000 contacts and about 20,000 emails a month, 50,000 monthly pageviews, 300 orders, 300 support conversations with 2 agents and 3,000 wishlist actions a month. Monthly list prices (yearly licences divided by 12), checked on each vendor's site in October 2026.
One customer profile
Every signal behind every email.
Orders, browsing, chats, reviews, popup signups and wishlist saves all land on one profile, so each email knows the whole story. Nothing to sync, nothing to export.
Switching
Switch from tawk.to in an afternoon
Your Shopify data syncs on install and the chat follow-up flow is already written, so you can start chatting the same day.
-
01
Install Emailwish
Add it from the Shopify App Store. Customers, orders and products sync automatically.
-
02
Turn on the chat widget
The storefront widget and inbox are ready. Invite your team and match the widget to your brand.
-
03
Check your flows
The chat follow-up series and about nine other flows are written and live, so shoppers hear from you.
-
04
Switch tawk.to off
Uninstall the tawk.to app the same day, so shoppers see one chat box.
Our results
What Emailwish stores see
Averages across Emailwish stores, with email, reviews, popups, chat and wishlists working from one customer profile.
Abandoned Carts recovered
9.2%
Avg. increase in Social Proof
56%
Average Subscribers increased
61%
Avg. Support time reduced
33%
“The app is very beginner friendly, and support is just on another level, they personally helped me with installation and even added my personal countries language.”
JensFounder, ValureDesigns
“Our engagement skyrocketed within the first month of using EmailWish. It's been a game changer for our marketing.”
Vinday DubeyFounder, HoodieblanCase study
HappyChien recovered about 35% of its abandoned cart customers with Emailwish emails and saw a 75% increase in social proof.Read the HappyChien case study
Browse all case studies.
FAQ’s
tawk.to vs Emailwish: your questions
Yes, if you want more than a chat box. Emailwish gives Shopify stores live chat with an inbox built around products and orders, follow-up emails for shoppers who don't buy, and email marketing, popups, reviews and wishlists in one app.
Emailwish has a free plan too, with live chat, popups, reviews and wishlists for up to 100 contacts. When your list grows, Launch is $35 a month and includes email marketing for up to 5,000 contacts, so you don't pay for separate email, popup, review and wishlist apps.
Yes. When a shopper chats about a product and leaves without buying, the chat follow-up series sends them an email about it. It's one of about 10 flows written and switched on at setup.
Yes. Emailwish AI answers common questions about orders, shipping and products 24/7 using your store's data, and hands the chat to your team in the same inbox when a person should take over. Shoppers can ask where their order is and get its status and delivery tracking in the chat. It's included on every plan, including Free, at no extra charge. tawk.to sells AI Assist as an add-on from $29 a month.
Yes. The Emailwish inbox is built around products and orders, so you see what the shopper bought next to the conversation, and you can recommend products right in the chat.
No. Chat conversations are unlimited on every Emailwish plan. Free includes 4 team seats, Launch 6, Growth 10 and Enterprise 50.
Yes. Live chat and email support are included on every plan, including Free.
