Privacy Policy

Last modified: December 14, 2024

Effective Date: January 1, 2020

Thank you for choosing EmailWish, a Software as a Service (SaaS) email marketing platform provided by The Ankit Group Limited. This Privacy Policy outlines how we collect, use, disclose, and protect your data. By using EmailWish, you agree to the terms outlined in this policy.

1. Information We Collect

1.1. Account Information: When you create an account with EmailWish, we collect your name, email address, and other details you provide during registration.
1.2. Payment Information: If you subscribe to a paid plan, we might collect payment information, such as credit card details, to process your transactions securely.
1.3. Usage Data: We may collect information about your usage of EmailWish, including your email campaign performance, interactions with features, and general usage patterns.

2. How We Use Your Information

2.1. We use your data to provide, maintain, and improve EmailWish services, personalize your experience, and communicate with you about relevant updates, features, and promotional offers.
2.2. We may use your email address to send you important account-related notices, such as service updates, system alerts, and security communications.
2.3. We will not sell, rent, or lease your personal data to any third party. Your data remains solely under your ownership.

3. Data Ownership and Privacy

3.1. Data Ownership: You retain full ownership of all data you upload or input into EmailWish, including but not limited to your store data, orders, products, and customer interactions.
3.2. Data Privacy: Your data will not be shared with third parties without your consent. EmailWish will never sell or disclose your data to unauthorized parties.
3.3. Data Deletion: If you choose to remove the EmailWish plugin from your store, all associated data will be completely deleted from our servers.

4. Data Security

4.1. We take comprehensive measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.
4.2. Sensitive information, including payment details, is securely transmitted using industry-standard encryption protocols.

5. Cookies and Tracking Technologies

5.1. EmailWish uses cookies and similar technologies to enhance your user experience, analyze usage patterns, and customize content.
5.2. You can manage your cookie preferences through your browser settings. However, disabling cookies may impact some functionality of the platform.

6. Third-Party Services

6.1. EmailWish may integrate with third-party services for enhanced functionality. These third-party services have their own privacy policies, and we encourage you to review them to understand how your data is handled.

7. Children’s Privacy

7.1. EmailWish is not intended for children under the age of 16, and we do not knowingly collect or solicit personal information from minors.

8. Changes to the Privacy Policy

8.1. We may update this Privacy Policy to reflect changes in our practices or legal requirements. In the event of significant updates, we will notify you through EmailWish or other communication channels.

9. Contact Information

9.1. For any privacy-related inquiries or concerns, please contact us at support@emailwish.com.