Emailwish vs Retenzy
Emailwish vs Retenzy: reviews that start the next sale.
Retenzy collects reviews. Emailwish collects them too, with photos, videos, Q&A and Google stars, then puts them to work in email flows, signup popups and live chat, all set up for you in one app with one customer profile.
- Free plan, no credit card
- About 10 flows live at setup
- Import reviews from your current app
emailwish
Retenzy
Trusted by 500+ D2C brands
Shopify stores run email, popups, reviews, live chat and wishlists from one Emailwish account.
Side by side
Emailwish vs Retenzy, feature by feature
The review features you rely on, plus the email, popups and chat that turn a review into the next order.
Emailwish
Retenzy
Prices and features checked on each vendor’s site in October 2026. See all Emailwish plans on our pricing page.
Why stores switch
Why Shopify stores switch from Retenzy
A review is a signal. Emailwish acts on it, along with every chat, popup signup and wishlist save, from one app.
Every rating gets the right email.
Five stars? Emailwish thanks the customer and suggests a product that pairs well. Two stars? It sends a personal reply with no marketing, so you can fix the problem before it costs you a customer.
Live on day one.
Emailwish pulls your store name, logo and products from Shopify, writes the emails in your brand's voice and switches on about 10 flows: welcome, abandoned cart, review request, after-review, form signup and chat follow-up.
Five tools, one bill.
Reviews, email marketing, popups, live chat and wishlists come with every plan, including Free. No email app to connect, no chat subscription, no data to keep in sync.
Reviews
Everything you expect from a review app
Collect photo and video reviews after delivery, answer product questions and show your star ratings in Google search. Approved reviews appear on product pages and inside your popups, where they help the next shopper decide.
- Review requests after delivery, switched on at setup
- Photo and video reviews, product Q&A and Google star ratings
- Import your existing reviews from another app
Built in
Popups and chat that grow your list
Signup popups capture emails with timed, exit-intent and page-rule targeting, and every signup lands straight in your lists and flows. Chats arrive in one team inbox with the shopper's orders beside them, and a follow-up email goes out when someone asks about a product but doesn't buy.
- No visitor, pageview or popup-view limits
- Approved reviews as social proof inside popups
- Unlimited chat conversations on every plan
Pricing
Replace five apps with one plan
Retenzy doesn't send your marketing emails, run signup popups, answer chats or save wishlists. Here's what a growing store pays for those apps, and what Emailwish costs instead.
Your app stack
- Email marketingKlaviyo Email $100/mo
- Product reviewsRetenzy Free $0/mo
- Popups and formsOptiMonk Essential $59/mo
- Live chatGorgias Basic $60/mo
- Wishlist and back in stockSwym Starter $29.99/mo
emailwish
$55/mo
Launch plan plus 10,000 extra emails
- Email marketing
- Product reviews
- Popups and forms
- Live chat
- Wishlist and back in stock
You save $194 a month, about $2,330 a year.
Start for FreeExample store: 5,000 contacts and about 20,000 emails a month, 50,000 monthly pageviews, 300 orders, 300 support conversations with 2 agents and 3,000 wishlist actions a month. Monthly list prices (yearly licences divided by 12), checked on each vendor's site in October 2026.
One customer profile
Every signal behind every email.
Orders, browsing, chats, reviews, popup signups and wishlist saves all land on one profile, so each email knows the whole story. Nothing to sync, nothing to export.
Switching
Move your reviews in an afternoon
Your Shopify data syncs on install and your review flows are already written, so most of the move is done before you start.
-
01
Install Emailwish
Add it from the Shopify App Store. Customers, orders and products sync automatically.
-
02
Import your reviews
Export your reviews from Retenzy and import them, so product pages keep their star ratings.
-
03
Check your review flows
The review request and after-review flows are written and live. Adjust the timing to your delivery times.
-
04
Turn off Retenzy's review requests
Switch them off the same day so customers don't get two, then remove Retenzy's review widgets.
Results
What Emailwish stores see
Average results across Emailwish stores.
“The app is very beginner friendly, and support is just on another level, they personally helped me with installation and even added my personal countries language.”
JensFounder, ValureDesigns“Our engagement skyrocketed within the first month of using EmailWish. It's been a game changer for our marketing.”
Vinday DubeyFounder, HoodieblanRead how Happychien recovered abandoned carts or browse all case studies.
FAQ’s
Emailwish vs Retenzy: your questions
Yes. Emailwish collects photo and video reviews, supports product Q&A and Google star ratings, imports your existing reviews, and adds email marketing, popups, live chat and wishlists in the same app, so your reviews feed straight into your emails and popups.
Yes. Emailwish imports existing reviews from another review app, so your product pages keep their star ratings when you switch.
Yes. A submitted review is an event on the customer's profile, so the after-review flow can thank five-star reviewers and send a personal note to unhappy customers. Reviews can also appear as social proof in popups.
Yes. Campaigns with product and cart blocks, segments, and about 10 flows written and switched on at setup, including welcome, abandoned cart, review request and chat follow-up.
Emailwish supports Google review rich results on every plan, so your star ratings can appear in search. Google decides when to show them.
Yes. Live chat and email support are included on every plan, including Free.
Yes. The Seed plan is free for 1,000 emails and 100 contacts, with reviews, popups, live chat and wishlists included. No credit card required.
